You must be at least 18 years of age to place an order. All animals include an Arrive Alive Guarantee as long as the order was immediately attended to at the time of delivery. Deliveries left outdoors for extended periods may result in harm or death to the animal(s). Luna Geckos prides itself on the quality of its animals. In the unlikely event that an animal has complications or dies during shipping, please contact us immediately for a replacement or refund. Please do not discard a dead animal, as we may require that the animal be returned. If for any reason you are not satisfied with your order, please contact us within 24 hours of receiving your shipment to arrange for a replacement or refund. All returns will be credited upon the healthy return of the animal(s). Please note that appropriate return shipping and care may be your responsibility.
Continental United States orders can be processed via the automated checkout. Canada and International export locations are available via Reptile Express International or Dutch Dragon Import. Please contact us for export details. Once payment is confirmed, we will arrange the shipment of your order. We will attempt to ship your order ASAP, and will work with you on the best and safest delivery day. Since we are shipping live animals, all domestic orders will be sent via FedEx Priority Overnight with the earliest available arrival. If the delivery cannot be attended to immediately, we prefer that the shipment be held at the carrier's location to ensure the animal's health and safety. Animals will be shipped in a foam box with heat/cold packs added as necessary. Please note that shipping may be delayed based on weather conditions along the route.
Animal sex is guaranteed if sex is stated on the website. If the animal is listed as TSM (Temperature Sexed Male) or TSF (Temperature Sexed Female), then the sex is probable, but not guaranteed. If the animal is listed as unsexed (common with Crested Geckos), then it's a coin flip.
If you have any issues/concerns with your animal upon arrival, you must contact us within 24 hours of delivery.
Contact Information:
Email: [email protected]
Mail: Luna Geckos, 630 W. Prien Lake Rd., Suite B #230, Lake Charles, LA 70601
Phone: (337) 438-3344
Continental United States orders can be processed via the automated checkout. Canada and International export locations are available via Reptile Express International or Dutch Dragon Import. Please contact us for export details. Once payment is confirmed, we will arrange the shipment of your order. We will attempt to ship your order ASAP, and will work with you on the best and safest delivery day. Since we are shipping live animals, all domestic orders will be sent via FedEx Priority Overnight with the earliest available arrival. If the delivery cannot be attended to immediately, we prefer that the shipment be held at the carrier's location to ensure the animal's health and safety. Animals will be shipped in a foam box with heat/cold packs added as necessary. Please note that shipping may be delayed based on weather conditions along the route.
Animal sex is guaranteed if sex is stated on the website. If the animal is listed as TSM (Temperature Sexed Male) or TSF (Temperature Sexed Female), then the sex is probable, but not guaranteed. If the animal is listed as unsexed (common with Crested Geckos), then it's a coin flip.
If you have any issues/concerns with your animal upon arrival, you must contact us within 24 hours of delivery.
Contact Information:
Email: [email protected]
Mail: Luna Geckos, 630 W. Prien Lake Rd., Suite B #230, Lake Charles, LA 70601
Phone: (337) 438-3344